Discover how eesel AI can transform your company’s internal documentation into an easily accessible knowledge base, powered by AI.
This review dives deep into the features, functionality, and value proposition of eesel AI, particularly as it relates to its offering on AppSumo, helping you understand its potential for your business.
What is eesel AI – Train a chatbot on company knowledge | AppSumo
eesel AI aims to solve the common problem of scattered and hard-to-find company information. It allows you to create a dedicated AI chatbot that draws its answers from your existing company knowledge base. This “company oracle” is designed to provide instant, accurate responses to team members and customers alike, eliminating the need to sift through lengthy documents or interrupt colleagues for routine queries.
Key Features
- AI-Powered Company Oracle: Connects your company’s internal documentation and publicly available data to a ChatGPT-powered chatbot.
- Seamless Knowledge Ingestion: Utilizes a Chrome extension to easily “teach” the chatbot information from various online sources.
- Broad App Compatibility: Integrates with popular tools like Confluence, Notion, and Google Docs to pull information.
- Website and Public Data Scraping: Can scrape information from your website, Intercom, or Zendesk, even from complex JavaScript-enabled sites.
- Source Citation: Chatbot responses include citations, allowing for verification and further reading.
- Customizable Website Widget: Embed the chatbot on your website as a floating widget or a page embed, with branding customization options.
- Slack Integration: Allows users to interact with the chatbot by simply tagging it within Slack conversations.
- Private by Design: Ensures data is stored securely in a SOC2 compliant app and is not used for training external AI models.
How It Works
Getting started with eesel AI is designed to be straightforward. The core functionality relies on its Chrome extension. Users can navigate to any internal document or public webpage containing relevant company information, activate the extension, and eesel AI will absorb that data in seconds. This collected knowledge is then accessible through a central dashboard. For publicly available data, eesel AI offers an automatic scraper that can efficiently pull information from websites, even those that use dynamic JavaScript rendering, without manual data entry.
Use Cases
- Internal Onboarding: New hires can quickly get answers to common HR and procedural questions.
- Customer Support: Deflect repetitive customer inquiries by providing instant answers on your website.
- Knowledge Management: Centralize access to company policies, procedures, and project details for the entire team.
- Sales Enablement: Sales teams can quickly find product information and answers to client questions.
- Technical Documentation: Developers and support staff can get rapid answers from API docs or internal guides.
Integrations & Compatibility
- eesel AI is built to connect with a wide range of your existing tools
- It natively supports pulling information from popular platforms such as Confluence, Notion, and Google Docs
- Additionally, its scraping capabilities extend to public-facing websites, including help centers, and can interact with platforms like Intercom and Zendesk
- The ability to integrate with Slack further enhances its accessibility within daily team workflows.
Pricing & Value
The value of eesel AI lies in its ability to significantly reduce the time and resources spent searching for information or answering repetitive questions. By automating these processes, it frees up valuable employee time for more strategic tasks. The platform offers a way to leverage AI to make your company’s accumulated knowledge readily available and actionable, turning scattered data into a powerful, accessible resource.
Deal Details
This review focuses on the AppSumo offering for eesel AI, which typically provides lifetime access to the platform’s features. AppSumo deals often represent a significant cost saving compared to standard subscription models, making powerful AI tools accessible to a broader range of businesses. A 60-day money-back guarantee is usually included, allowing ample time to test the product’s suitability.
Quick Take
- Ideal for businesses looking to centralize and democratize access to company knowledge.
- A practical solution for deflecting repetitive questions and improving team efficiency.
- Offers a user-friendly way to implement AI without extensive technical setup.
FAQs
How quickly can I set up a chatbot with eesel AI?
The platform is designed for quick setup, often taking only minutes to start.
Is my company’s data secure with eesel AI?
Yes, data is stored securely in a SOC2 compliant app and is private.
Can eesel AI integrate with my existing project management tools?
Yes, it integrates with tools like Notion and Google Docs for information sourcing.
How is eesel AI different from general AI chatbots?
It’s specifically designed to answer questions based solely on your company’s provided knowledge base.
What kind of data can eesel AI train on?
eesel AI can train on internal company documents and publicly available website information.
Final Thoughts
eesel AI presents a compelling solution for any organization struggling with information accessibility. Its intuitive design, robust data ingestion capabilities, and versatile deployment options make it a valuable asset. By transforming static documents into an interactive AI resource, eesel AI empowers teams and enhances customer interactions, ultimately saving time and improving operational efficiency.